Data Retention Schedule
Last updated: 15 September 2025
| Data category | Typical retention | Notes |
|---|---|---|
| Account profile | Active account plus 6 years | For records and legal compliance |
| Trial accounts | 90 days after trial ends | Auto delete unless converted |
| Tasks, ideas, categories | While account is active | User can delete earlier |
| Support tickets | 24 months | May keep longer for disputes |
| Server logs | Up to 12 months | Security and diagnostics |
| Backups | Rolling 35 to 90 days | Disaster recovery only |